The most successful client relationships are built on trust, open communication, and realistic expectation-setting. Understanding your client’s needs, pain points, and objectives is key to determining the solution you can offer.
In essence, then, a project can be considered 100% complete when the client accepts that the project is finished. To remove any ambiguity, it is important to set and document acceptance criteria before work is started on a project. This should be done at the Task level and the Project level.
